I can't figure out whether I'm becoming more like my mother, or grandmother, or whomever it was that started this bullshit behavior that comes out of me at the worst of times.....let me set the scene.
Today I went thru the new Wells Fargo drive thru ATM to deposit a check. Lately I'm all about convenience and efficiency. I figured I'd continue to bank at Wells Fargo even after the change in ownership. It was close to the house and on the same side of the road as Starbucks. Truth be told, I'm not a big fan of the red/yellow logo. Years ago in Orlando I had chosen to bank at Barnett Bank because their signage was green. Moving to Atlanta I chose First Union for the same reason, it was bought by Wachovia that continued the green theme with blue thrown in for accent. This complete change to red/yellow has been tough for me. Chris doesn't seem to understand my concern though he deals daily in understanding consumer shopping trends and what will entice shoppers into purchasing his products, I digress.........so, the option to deposit my check without a slip was offline. This had made the third time in a row not working....so I parked the car and took my indignant self inside.
I was 8th in the cue....Behind me a large dishelved man appearred and truthfully his look rattled me somewhat. No deposit slips, or checks, or cash in hands, and he kept both hands in his coat pocket while standing there. The neurotic side of my personality was waiting for everything to go down.....he'd pull a gun, use me for collateral, shoot and dump me in the parking lot when leaving.....so, I got out of line.
I then went to the customer service rep and complained about the ATM and suggesting that B of A was just as convenient and offered similar services.( But I would never bank there, the color combo is even more off than Wells Fargo. It's not to say that the ole red/white/blue is somehow a poor choice, but metaphysically it doesn't resonate with me at all). While I'm explaining this, the "dishelved man" came and stood behind me.....I wrapped it up and thought it best to leave by that point.
Getting to my car, I'm beginning to realize that I might have been a little pissy in the bank. It probaly wasn't needed and most of those individuals really have no control over that damn ATM....(here is where it gets good). About a mile down the road my phone rings. "Mr Gunnell?". Yes. "When you went thru the ATM drive thru you must have left your debit card in the machine and a gentleman brought it in the bank".......(here is where I run out of words. I am speechless and grateful for this experience and this man. The very person I was judging in line was in turn helping me out).
........and though at times I carry my mother's impatience, she has also blessed me with the capacity for gratitude. I am grateful for that damn ATM that caused me to go inside the bank to show my ass and eventually become grateful for another human being's generosity.......Merry Christmas everyone!
No comments:
Post a Comment